At BorchRugs, we take pride in delivering authentic Moroccan rugs from the heart of Marrakech to homes around the globe. Our shipping process is designed to ensure that your chosen piece arrives safely, promptly, and in pristine condition.
📦 Our Shipping Process
1. Order Confirmation & Processing
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🕒 Processing Time: All orders are processed within 1–3 business days (excluding weekends and holidays).
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📧 Confirmation: Once your order is confirmed, you'll receive an email with all the details.
2. Secure Packaging
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🧵 Handcrafted Care: Each rug is carefully packaged to protect its unique design and quality.
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📦 Eco-Friendly Materials: We use sustainable packaging materials to minimize environmental impact.
3. Trusted Global Carriers
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🚚 Shipping Partners: We collaborate with reputable carriers like DHL, FedEx, and Aramex to ensure reliable delivery.
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🌍 Global Reach: Our shipping network covers over 100 countries worldwide.
4. Tracking & Updates
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🔍 Real-Time Tracking: Once shipped, you'll receive a tracking number to monitor your rug's journey.
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📲 Notifications: Stay informed with email updates at each stage of the shipping process.
🌐 Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| United States | 5–10 business days |
| Canada | 7–12 business days |
| Europe | 7–12 business days |
| Australia & NZ | 8–15 business days |
| Rest of World | 10–20 business days |
Please note: Delivery times are estimates and may vary due to customs processing, carrier delays, or other unforeseen events.
🛡️ Customs, Duties & Taxes
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💰 Responsibility: International orders may be subject to customs duties or taxes, depending on your country's laws.
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📄 Transparency: These charges are not included in the product price or shipping fee and are the customer's responsibility.
🧵 Explore Our Collections
Discover the perfect rug to complement your space:
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🐑 Beni Ourain Rugs: Soft, plush rugs with minimalist designs.
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🎨 Boujad Rugs: Vibrant, colorful patterns that tell a story.
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🖤 Mrirt Rugs: Luxurious, high-pile rugs with intricate designs.
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🌈 Azilal Rugs: Playful and artistic pieces with bold colors.
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🏠 All Moroccan Rugs: Browse our entire collection.
📬 Final Thoughts
Bringing a piece of Moroccan heritage into your home has never been easier. With our streamlined shipping process and commitment to quality, your dream rug is just a few clicks away.
For more details, visit our Shipping Policy page.
If you have any questions or need assistance, feel free to reach out to us at support@borchrugs.com.
Happy decorating! 🏡
